Senior Customer Service Officer

About the role

Ahadu Bank is seeking a Senior Customer Service Officer to drive overall branch performance by overseeing customer service, business development, digital banking, and foreign currency earnings. The role involves managing branch-wide operational activities to ensure efficiency and compliance, as well as developing operational plans and budgets. Qualifications include a BA degree in Accounting, Accounting & Finance, Banking & Finance, Business Management, Economics, Management, or a related field, along with 5 years of experience in the banking industry, including 2 years as a Customer Service Officer II or in a related position.