IT Assistant / Support

The IT Assistant / Support provides foundational technical assistance for the organization's office infrastructure. The role is responsible for maintaining computer hardware and software, configuring network peripherals, troubleshooting technical bottlenecks, and ensuring staff members receive user-friendly IT support across daily operations. Key responsibilities include technical support and troubleshooting for computers and peripheral hardware, network and system maintenance, and user assistance for staff help-desk requests and Microsoft Office applications.

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