Customer Service Officer

About the role

The Customer Service Officer I will be responsible for providing efficient and professional banking services to customers while ensuring the accurate processing of financial transactions and compliance with established banking procedures. The role involves handling cash deposits and withdrawals, verifying checks, managing cash operations, maintaining accurate transaction records, and delivering excellent customer service. Candidates should hold a Bachelor's degree, Diploma, or TVET Level IV in Banking, Finance, Accounting, Microfinance, Business Administration, or a related field. No prior work experience is required for Bachelor's degree holders.