Customer Support Specialist
Data Analytics For Practical Solution (DAPS)Addis Ababa
Full-timeCustomer SupportCustomer SuccessSaaSFull-timeAddis Ababa
Responsible for ensuring every Onekof customer achieves measurable value from the platform by owning onboarding, support, user adoption, and renewals, while serving as the primary voice of the customer for product improvement. Candidates require a Diploma or Bachelor's degree in Business, Communications, or a related field, along with a minimum of 2+ years of experience in customer success or support, ideally for a SaaS or digital product.
Posted last month in @geezjobs_ethiopia