Customer Service Officer

About the role

Vertex SACCO Ltd is looking for a Customer Service Officer based in Addis Ababa. The candidate will receive and manage leads, contact and qualify prospects, convert prospects into new members and customers, explain SACCO benefits, and promote deposit products. Applicants must hold a Bachelor's Degree in Marketing with at least 1 year of relevant work experience. The deadline to apply is November 11, 2026.