Customer Success and Deployment Officer

About the role

We are looking for a proactive, organized, and results-oriented Customer Success and Deployment Officer. Candidates should have a diploma or degree in Hospitality, Hotel Management, Business Administration, Tourism, or a related field, with 1–3 years of relevant experience. Afaan Oromo proficiency is mandatory along with good English communication and computer skills. Key responsibilities include mobilizing candidates, managing profiles and ERP registration, coordinating training and logistics, and resolving operational delays.