Call Center Operator

Responsible for serving as the primary voice of Virtual Equb PLC on the front lines of user engagement. The role involves handling inbound phone calls, chat queries, and email inquiries, assisting customers with app navigation and payment transactions, resolving technical issues, and ensuring exceptional user service. Candidates must hold a BA Degree or Diploma in Customer Service, Communications, Business Administration, Marketing, IT, or a related field, with a minimum of 1 to 2 years of proven experience in call center operations, customer support, or frontline service.

Posted last month in @geezjobs_ethiopia